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Can Interviewer Evaluations Predict Short-Term and Long-Term Participation in Telephone Panels?
Journal of Official Statistics ( IF 0.5 ) Pub Date : 2020-03-01 , DOI: 10.2478/jos-2020-0006
Oliver Lipps 1 , Marieke Voorpostel 1
Affiliation  

Abstract Interviewers often assess after the interview the respondent’s ability and reluctance to participate. Prior research has shown that this evaluation is associated with next-wave response behavior in face-to-face surveys. Our study adds to this research by looking at this association in telephone surveys, where an interviewer typically has less information on which to base an assessment. We looked at next-wave participation, non-contact and refusal, as well as longer-term participation patterns. We found that interviewers were better able to anticipate refusal than non-contact relative to participation, especially in the next wave, but also in the longer term. Our findings confirm that interviewer evaluations – in particular of the respondent’s reluctance to participate – can help predict response at later waves, also after controlling for commonly used predictors of survey nonresponse. In addition to helping to predict nonresponse in the short term, interviewer evaluations provide useful information for a long-term perspective as well, which may be used to improve nonresponse adjustment and in responsive designs in longitudinal surveys.

中文翻译:

采访者评估能否预测电话面板的短期和长期参与?

摘要访谈者通常在访谈后评估受访者的参与能力和不愿参与的意愿。先前的研究表明,这种评估与面对面调查中的下一波响应行为有关。我们的研究通过在电话调查中查看这种关联来增加这项研究,在这种情况下,访调员通常很少获得评估所依据的信息。我们研究了下一波的参与,非接触和拒绝以及长期参与模式。我们发现,相对于参与程度而言,访问者比非接触者更能预期拒绝,尤其是在下一波中,而且从长远来看。我们的调查结果证实,访调员的评估(尤其是受访者不愿参与的评估)可以帮助预测以后的浪潮,在控制了调查无响应的常用预测因素之后。除了有助于在短期内预测不答复外,访问员评估还提供了长期的有用信息,可用于改善不答复调整和纵向调查中的响应设计。
更新日期:2020-03-01
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