Abstract We describe interviewers’ actions in phone calls recruiting sample members. We illustrate (1) analytic challenges of studying how interviewers affect participation and (2) actions that undergird the variables in our models. We examine the impact of the interviewer’s disfluencies on whether a sample member accepts or declines the request for an interview as a case study. Disfluencies are potentially important if they communicate the competence or humanity of the interviewer to the sample member in a way that affects the decision to participate. Using the Wisconsin Longitudinal Study, we find that although as they begin, calls that become declinations are similar to those that become acceptances, they soon take different paths. Considering all recruitment actions together, we find that the ratio of disfluencies to words does not predict acceptance of the request for an interview, although the disfluency ratio before the turning point – request to participate or a declination – of the call does. However, after controlling for the number of actions, the disfluency ratio no longer predicts participation. Instead, when we examine actions before and after the first turning point separately, we find that the number of actions has a positive relationship with participation before and a negative relationship after.

中文翻译：

---

招聘电话的行动结构及其分析含义：流离失所的情况

摘要我们描述了采访员在招募样本成员的电话中的行为。我们举例说明（1）研究访调员如何影响参与的分析挑战，以及（2）支持我们模型变量的行动。作为案例研究，我们研究了访调员的疏离感对样本成员是否接受或拒绝采访请求的影响。如果流离失所以影响参与决策的方式将访问者的能力或人格传达给样本成员，则潜在重要。使用威斯康星州纵向研究，我们发现，尽管开始时，拒绝的呼叫与接受的呼叫相似，但它们很快就走了不同的道路。综合考虑所有招聘行动，我们发现，尽管电话转折点（请求参与或拒绝）之前的流失率确实可以肯定，但流离失所率与单词的比率并不能预测接受面试请求的可能性。但是，在控制了操作数量之后，流失率不再预测参与。相反，当我们分别检查第一个转折点之前和之后的动作时，我们发现动作数量与参与之前和之后具有正相关关系。