Abstract Despite Federal directives calling for an integrated approach to strengthening the resilience of critical infrastructure systems, little is known about the relationship between human behavior and infrastructure resilience. While it is well recognized that human response can either amplify or mitigate catastrophe, the role of human or psychological resilience when infrastructure systems are confronted with surprise remains an oversight in policy documents and resilience research. Existing research treats human resilience and technological resilience as separate capacities that may create stress conditions that act upon one another. There remains a knowledge gap regarding study of those attributes in each that build infrastructure resilience as an integrated system of humans and technologies. This work draws on concepts found in the resilience engineering and psychology literature to examine the dynamic relationships between human resilience and the resilience of complex, socio-technical critical infrastructure systems. We identify and organize 18 system capacities and 23 human capacities that influence infrastructure resilience. We then correlate individual human and system resilience capacities to determine how each influences four socio-technical processes for resilience: sensing, anticipating, adapting, and learning. Our analysis shows that the human and technical resilience capacities reviewed are interconnected, interrelated, and interdependent. Further, we find current literature is focused more on cognitive and behavioral dimensions of human resilience and we offer ways to better incorporate affective capacities. Together, we present a simple way to link the resilience of technological systems to the cognitive, behavioral, and affective dimensions of humans responsible for the system design, operation, and management.

中文翻译：

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整合人类和社会技术系统的能力和流程以实现国家基础架构弹性的弹性工程方法

摘要尽管联邦指令要求采用一种综合方法来增强关键基础设施系统的弹性，但人们对人类行为与基础设施弹性之间的关系知之甚少。众所周知，人类的反应可以放大或减轻灾难，但是当基础设施系统面临意外时，人类或心理韧性的作用仍然是对政策文件和韧性研究的监督。现有研究将人类的应变能力和技术的应变能力视为单独的能力，它们可能会产生相互作用的压力条件。关于对每个属性的研究仍然存在知识差距，这些属性将基础设施的复原力构建为人与技术的集成系统。这项工作借鉴了复原力工程学和心理学文献中发现的概念，以研究人类复原力与复杂的社会技术关键基础设施系统的复原力之间的动态关系。我们确定并组织了18个影响基础架构弹性的系统能力和23个人员能力。然后，我们将个人的人和系统的应变能力相关联，以确定每种能力如何影响应变的四个社会技术过程：感知，预期，适应和学习。我们的分析表明，所审查的人力和技术应变能力是相互联系，相互关联和相互依存的。此外，我们发现当前的文献更多地关注人类韧性的认知和行为方面，并且我们提供了更好地融合情感能力的方法。一起，