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Uncertainty Avoidance and Consumer Cognitive Innovativeness in E-Commerce
Journal of Global Information Management ( IF 4.5 ) Pub Date : 2019-04-01 , DOI: 10.4018/jgim.2019040104
Osama Sohaib 1 , Kyeong Kang 2 , Iwona Miliszewska 1
Affiliation  

Thisarticledescribeshowdespitetheextensiveacademicinterestine-commerce,aninvestigation ofconsumercognitiveinnovativenesstowardsnewproductpurchaseintentionhasbeenneglected. Basedon the stimulus–organism–response (S–O–R)model, this study investigates theconsumer cognitive innovativeness and the moderating role of the individual consumer-level uncertainty avoidanceculturalvalue towardsnewproductpurchase intention inbusiness-to-consumer(B2C) e-commerce.Structuralequationmodelling,suchaspartialleastsquares(PLS)pathmodellingwas usedtotestthemodel,usingasampleof255participantsinAustraliawhohavehadprioronline shoppingexperience.Thefindingsshowthattheonlinestorewebatmosphereinfluencesconsumers’ cognitiveinnovativenesstopurchasenewproductsincountrieswithdiversedegreesofuncertainty avoidancesuchasAustralia.TheresultsprovidesomeguidanceforaB2Cwebsitedesignbasedon howindividual’suncertaintyavoidanceandcognitiveinnovativenesscanaidtheonlineconsumer purchasingdecision-makingprocess. KEywoRdS Cognitive Innovativeness, Consumer Innovativeness, Culture, E-Commerce, New Product Purchase, Social Networking Services, Uncertainty Avoidance, Web Accessibility, Web Design

中文翻译:

电子商务中的不确定性规避和消费者认知创新

结果表明,在线存储网络气氛会影响消费者的认知创新能力,从而在各个国家/地区以不同程度的不确定性购买新产品。这样的结果为B2C网站设计提供了一些指导,基于个人如何避免不确定性和认知创新来提供帮助。在线消费者购买决策制定过程。KEYWORDS认知创新,消费者创新,文化,电子商务,新产品购买,社交网络服务,避免不确定性,网站可访问性,网站设计
更新日期:2019-04-01
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