ABSTRACT

Employing ICT platforms has the potential to improve efforts to assist displaced people, or to liberate them in being more able to help each other, or both. And while platform development has resulted in a patchwork of initiatives – an electronic version of ‘letting a thousand flowers bloom’ – there are patterns emerging as to which flowers grow and have ‘staying power’ as compared to ones that wilt and die. Using a partial application of grounded theory, we analyze 47 platforms, categorizing the services they provide, the functionalities they use, and the extent to which end users are involved in initial design and ongoing modification. We found that 23% offer one-way communication, 72%, provide two-way communication, 74% involve crowdsourcing and 43% use artificial intelligence. For future developers, we offer a preliminary list of what leads to a successful ICT initiative for refugees and migrants. Finally, we list ethical considerations for all stakeholders.

摘要

利用信息和传播技术平台有可能改善援助流离失所者的努力，或使他们解放，使其更有能力互相帮助，或两者兼而有之。尽管平台的开发带来了一系列的计划，例如电子版的“盛开一千朵鲜花”，但与枯萎和枯萎的花朵相比，却出现了花朵生长和具有“维持力”的模式。使用部分扎根的理论，我们分析了47个平台，将它们提供的服务，它们使用的功能以及最终用户参与初始设计和正在进行的修改的程度进行了分类。我们发现23％的人提供单向通信，72％的人提供双向通信，74％的人参与众包，43％的人使用人工智能。对于未来的开发人员，我们提供了导致难民和移民成功实施ICT计划的初步清单。最后，我们列出了所有利益相关者的道德考量。