Using a six-year study of Better Work Lesotho (BWL), this article examines whether the ILO’s Better Work initiative leads to improvements in labor standards compliance. Data include 55 focus group discussions conducted with 426 workers during four waves of data collection between 2011 and 2017. In-depth qualitative research with workers before, during, and after BWL reveals the root causes underlying noncompliance. Findings indicate that improvements across a number of compliance areas are enabled by collective worker voice mechanisms established by BWL at the factory level. Workers also highlight additional positive impacts of these improvements beyond the workplace. The author concludes that worker voice is essential to long-term sustainable improvements in labor standards compliance. This study makes an empirical and a methodological contribution by demonstrating the importance of worker voice in both the implementation of Better Work and its evaluation and impact.

中文翻译：

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供应链中的声音：更好的工作计划是否会导致劳工标准合规性的改善？

本文通过对莱索托的更好工作（BWL）进行的为期六年的研究，研究了国际劳工组织的“更好的工作”计划是否可以改善劳工标准的遵守情况。数据包括2011年至2017年的四轮数据收集期间与426名工人进行的55个焦点小组讨论。在BWL之前，期间和之后，与工人进行的深入定性研究揭示了不合规的根本原因。调查结果表明，BWL在工厂级别建立的集体工作人员声音机制可实现许多合规领域的改进。工人还强调了这些改进措施对工作场所以外的其他积极影响。作者得出结论，工人的声音对于长期可持续改善劳工标准合规性至关重要。