The growing use of digital health communication channels has produced dramatic changes, providing broad access to information for making health decisions and addressing users' emotional needs. Digital health communication channels combine mass and interpersonal communication in different ways. Type 1 convergence occurs sequentially: Individuals obtain health information online that they discuss interpersonally with health providers. Type 2 convergence involves discussions occurring via online health information systems. The effectiveness of these systems depends upon seven communication design and implementation strategies. Emerging interactive health information systems provide customized responses tailored to individuals' specific needs and situations. All these forms of media convergence can improve health education, health promotion, and health behavior change.

中文翻译：

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在线信息和通信系统，通过通信融合来改善健康状况

数字健康交流渠道的使用日益广泛，已经发生了巨大变化，使人们可以广泛地获取信息以做出健康决定并满足用户的情感需求。数字健康交流渠道以不同的方式将大众和人际交流结合在一起。类型1收敛顺序发生：个人在线获取健康信息，他们与健康提供者进行人际讨论。第2类融合涉及通过在线健康信息系统进行的讨论。这些系统的有效性取决于七种通信设计和实施策略。新兴的互动式健康信息系统可根据个人的特定需求和情况提供定制的响应。所有这些形式的媒体融合都可以改善健康教育，健康促进，