Abstract

This study explores the distinctions between public service motivation (PSM) and the calling to public service and, specifically, how public servants describe these concepts. Using the calling and PSM framework put forth by Thompson and Christensen (2018 Thompson, Jeffery A., and Robert K. Christensen. 2018. “Bridging the Public Service Motivation and Calling Literatures.” Public Administration Review 78(3):444–56. doi: 10.1111/puar.12913.[Crossref], [Web of Science ®] , [Google Scholar]), 31 semistructured interviews were conducted with city government employees in the Omaha, Nebraska metro area. Findings indicate interviewees identify with the ideas of PSM and calling. In particular, findings suggest predictive themes based on the individual, contextual, and job-based dimensions of the framework highlighting how PSM and calling inform each other as meaningful work concepts. This research validates the PSM-calling framework by providing empirical evidence that the concepts of PSM and calling are complementary, indicating that, when taken together, these concepts can inform and enrich public management research and practice.

摘要

本研究探讨了公共服务动机 (PSM) 和公共服务号召之间的区别，特别是公务员如何描述这些概念。使用 Thompson 和 Christensen 提出的调用和 PSM 框架（2018 年） 汤普森、杰弗里 A.和罗伯特 K.克里斯滕森。2018 年。“弥合公共服务动机和呼吁文学。” 公共行政评论78(3): 444 - 56。doi: 10.1111/puar.12913。[交叉引用]、[Web of Science ®]  、[谷歌学术])，对内布拉斯加州奥马哈都会区的市政府雇员进行了 31 次半结构化访谈。调查结果表明，受访者认同 PSM 和呼叫的想法。特别是，研究结果提出了基于框架的个人、上下文和基于工作的维度的预测主题，突出了 PSM 和呼叫如何作为有意义的工作概念相互通知。这项研究通过提供实证证据证明 PSM 和召唤的概念是互补的，从而验证了 PSM 召唤框架，表明当将这些概念结合在一起时，这些概念可以为公共管理研究和实践提供信息和丰富。