ABSTRACT

This article applies Hirschman’s model of exit, voice and loyalty to a Swedish case of housing renovation in a building with comparatively well-off tenants. Hirschman’s framework is particularly well suited for understanding the housing market with its heterogeneity and high transaction and attachment costs, and accordingly strong loyalty and voice. Our study indicates that the exit-voice-loyalty framework is a useful tool for analysing renovation processes, since these trigger both voice and exit behaviour. We argue that renovations can be considered as critical junctures to an existing tenant–landlord relation, thereby exposing power relations on the housing market. In the case studied, tenants were not able to affect the scope of the renovation directly, but tenant voice did affect the process as well as the outcome in other respects. The capable tenant group makes this a ”most likely case” for testing the limits of tenant influence in housing renovation processes.

摘要

本文将赫希曼（Hirschman）的退出，发言权和忠诚度模型应用于瑞典住房装修相对富裕的建筑中的瑞典案例。赫希曼的框架特别适合于理解住房市场，因为它的异构性，高昂的交易和购置成本以及相应的强大忠诚度和发言权。我们的研究表明，退出人员忠诚度框架是分析翻新过程的有用工具，因为这些过程会触发声音和退出行为。我们认为，翻新可以被视为现有租户与房东关系的关键关口，从而使住房市场上的权力关系暴露在外。在所研究的案例中，租户不能直接影响装修的范围，但租户的声音确实会影响过程以及其他方面的结果。