ABSTRACT

Considering the importance of communication and independence for the deafblind community, this work presents findings of the use of technology to address the lack of information due to communication challenges among the deafblind community. Over time, many investigations have been carried out regarding this matter, but very few providing solution, which is why this study emerged, looking to making all the information broadcasted through television accessible for this community. The work team designed a technology (GoCC4All) to address the needs of the deafblind community. GoCC4All provides access to captions available on TV through braille displays and mobile devices. Our research process and results outline the path for creating, adapting, and adopting new technologies for people with disabilities who have the right to access the information just as their peers without disabilities. The information in this paper is based on two surveys, an initial beta testing (BT) and a final survey among a group of 14 users (UT) who tested the GoCC4All application. Our findings support the positive impact of the iterative creation of assistive technology based on users' experience and users’ recommendations to better serve the needs of the deafblind community.

摘要

考虑到沟通和独立对聋盲人社区的重要性，这项工作提出了使用技术解决由于聋盲人社区之间的沟通挑战而导致信息缺乏的发现。随着时间的推移，已经对这个问题进行了许多调查，但很少有人提供解决方案，这就是为什么这项研究出现的原因，旨在使该社区可以访问通过电视广播的所有信息。工作团队设计了一项技术（GoCC4All）来解决聋盲人社区的需求。GoCC4All 通过盲文显示器和移动设备提供对电视上可用字幕的访问。我们的研究过程和结果概述了创造、适应、并为有权像没有残疾的同龄人一样访问信息的残疾人采用新技术。本文中的信息基于两项调查，一项是初始 beta 测试 (BT)，另一项是对测试 GoCC4All 应用程序的 14 名用户 (UT) 组的最终调查。我们的研究结果支持基于用户体验和用户建议的辅助技术迭代创建的积极影响，以更好地满足聋盲人社区的需求。