ABSTRACT

This paper deals with the issue of the utilization of digital television for hearing impaired consumers. The necessity and different possibilities in providing of watching television services for people with the special needs have risen with the occurrence of digital television. Various access services, such as subtitles and sign language, are described in this paper. This preliminary study included a focus group of 30 deaf and hard-of-hearing respondents. The results from a discussion with subjects from a focus group through questionnaires shed light on how they address the new implications brought by digital television. The goal of this survey is to identify their attitudes toward digital television and to explore factors pertaining to their use of access services in television environment. The examination results concerning hearing impaired consumers about advantages and accessibility of the corresponding services are presented in this paper. The research presented in this paper constitutes an initial step toward a better set of facilities for deaf or hearing impaired users with the purpose of minimizing digital and social exclusion.

摘要

本文讨论了听力受损消费者使用数字电视的问题。随着数字电视的出现，为有特殊需要的人提供收看电视服务的必要性和不同的可能性增加了。本文介绍了各种访问服务，例如字幕和手语。这项初步研究包括一个由 30 名失聪和听障受访者组成的焦点小组。通过问卷调查与焦点小组的主题讨论的结果揭示了他们如何解决数字电视带来的新影响。本次调查的目的是确定他们对数字电视的态度，并探索与他们在电视环境中使用接入服务有关的因素。本文介绍了听力受损消费者对相应服务的优势和可及性的检查结果。本文提出的研究是朝着为聋哑或听力受损用户提供更好的设施的第一步，目的是最大限度地减少数字和社会排斥。