This study investigates the observed behavioural outcomes when users experience negative disconfirmation with consumerised IT artefacts with the aim to identify the generative mechanisms of these outcomes. We analyse blogposts, authored and published by tablet users, where they narrate their experience with an IT artefact. We employ grounded theory method techniques, and through the lens of critical realism and the application of abduction and retroduction, we identify three user accommodating practices following negative disconfirmation, namely discontinuance behaviour, workarounds and reframing, and two generative mechanisms with enduring properties and causal power over them: solution identification and cost/benefits assessment. Our work contributes to the literature of volitional IT use and the consumerisation of IT, by uncovering the mechanisms that pave the way towards observed user behaviours.

中文翻译：

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变通方法、中断和重构的生成机制：对消费化 IT 的负面否定的研究

本研究调查了当用户对消费化 IT 产品体验到负面否定时观察到的行为结果，目的是确定这些结果的生成机制。我们分析由平板电脑用户创作和发布的博客文章，他们在其中讲述他们使用 IT 产品的体验。我们采用扎根理论方法技术，通过批判现实主义的镜头以及溯因和追溯的应用，我们确定了否定否定确认后的三种用户适应实践，即中断行为、变通方法和重构，以及两种具有持久属性和因果能力的生成机制在它们之上：解决方案识别和成本/收益评估。我们的工作有助于自愿使用 IT 和 IT 消费化的文献，