Homelessness is a complex social problem with significant health and economic consequences. Prevention‐based responses seek to reduce the number of people who go on to experience homelessness, but effective homelessness prevention is challenging to implement and can require service integration across mainstream referral organisations and specialist homelessness service agencies. The ‘At‐Risk Screening Tool’ was piloted over August 2018 to March 2019 to enable such mainstream and specialist organisations to coordinate their screening and referral process in the context of homelessness prevention. The tool was used by mainstream referral agencies to assess a client's risk of homelessness, and a tailored referral pathway to a specialist homelessness agency was produced based on this assessment. This article discusses the evaluation of the pilot, exploring three key insights around service integration in a community service context. These insights emphasise the importance of embedding an awareness of staff needs and organisational constraints into the design and application of similar tools.

中文翻译：

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预防“联合”无家可归的设计工具：来自一个案例研究的见解

无家可归是一个复杂的社会问题，对健康和经济产生重大影响。基于预防的对策旨在减少继续经历无家可归的人数，但是要有效实施无家可归的预防工作具有挑战性，并且可能需要主流转诊组织和专业无家可归者服务机构之间的服务整合。在2018年8月至2019年3月试用了``风险筛查工具''，以使此类主流组织和专业组织能够在预防无家可归的情况下协调其筛查和转诊过程。主流转介机构使用了该工具来评估客户无家可归的风险，并根据此评估为专门的无家可归机构提供了量身定制的转介途径。本文讨论了对飞行员的评估，探索社区服务环境中有关服务集成的三个关键见解。这些见解强调了将对员工需求和组织约束的认识嵌入到类似工具的设计和应用中的重要性。