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Predictors of work engagement: Drawing on job demands–resources theory and public service motivation
Australian Journal of Public Administration ( IF 2.1 ) Pub Date : 2020-09-21 , DOI: 10.1111/1467-8500.12449
Assel Mussagulova 1
Affiliation  

The scholarship on work engagement has proliferated in the past several decades, building a solid body of evidence for its role in positive achievements at, and attitudes to, work. Similarly, public service motivation (PSM) became a permanent fixture in the public sector management research, having generated insights on predisposition to serving the public and its impact on performance of civil servants. However, there is limited evidence on the relationship between PSM and work engagement. To address this gap, we surveyed 218 civil servants occupying mid-level management positions in the civil service of a small European country of Moldova. Using moderation analysis, we find that higher PSM strengthens the positive impact of some job resources, such as perceived social impact on work engagement, whereas lower PSM makes the negative effect of some job demands, such as red tape, more pronounced. This highlights the importance of PSM in work engagement of mid-career managers, and its role as both an enhancer and a coping mechanism.

中文翻译:

工作投入的预测因素:借鉴工作需求——资源理论和公共服务动机

在过去的几十年里,关于工作投入的奖学金激增,为其在工作中取得积极成就和态度方面的作用提供了坚实的证据。同样,公共服务动机 (PSM) 成为公共部门管理研究中的一个永久固定装置,它产生了关于为公众服务的倾向及其对公务员绩效的影响的见解。然而,关于 PSM 与工作投入之间关系的证据有限。为了弥补这一差距,我们调查了欧洲小国摩尔多瓦的 218 名担任中层管理职位的公务员。使用适度分析,我们发现较高的 PSM 加强了一些工作资源的积极影响,例如对工作投入的感知社会影响,而较低的 PSM 会使某些工作要求(例如繁文缛节)的负面影响更加明显。这凸显了 PSM 在职业中期经理工作投入中的重要性,以及它作为促进者和应对机制的作用。
更新日期:2020-09-21
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