Conducting a study on a sample of 303 participants from the Novi Sad Voluntary Service we set out to validate the Volunteer Satisfaction Index (VSI) in the cultural context of the two European titles—Youth 2019 and Culture 2021. A battery of instruments was used for research purposes, Voluntary Satisfaction Inventory, Voluntary Function Inventory and Helping Attitude Scale. Our study is currently the only one in Serbia that evaluated volunteer satisfaction. The results support a volunteer model based on altruistic values, recognized and accepted, identifying volunteer benefits of personal gain and relationship with the organization. Since the Serbian version of the VSI scale was confirmed on the example of the Novi Sad Voluntary Service sample and has shown satisfactory psychometric properties, it can be used f or the purpose of further monitoring and evaluating volunteer satisfaction, examining other factors on which volunteer satisfaction is based.

中文翻译：

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志愿者满意度指数：两个欧洲标题——青年 2019 和文化 2021 的文化背景下的验证研究，塞尔维亚诺维萨德

我们对来自诺维萨德志愿服务中心的 303 名参与者的样本进行了一项研究，目的是在两个欧洲标题——青年 2019 和文化 2021 的文化背景下验证志愿者满意度指数 (VSI)。研究目的，自愿满意度量表，自愿功能量表和帮助态度量表。我们的研究目前是塞尔维亚唯一一项评估志愿者满意度的研究。结果支持基于利他价值观的志愿者模型，得到认可和接受，确定志愿者的个人收益和与组织的关系。由于塞尔维亚版本的 VSI 量表在新萨德志愿服务样本的例子中得到证实，并显示出令人满意的心理测量特性，