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Determinants of e-government implementation at the local level: an empirical model
Online Information Review ( IF 3.1 ) Pub Date : 2020-10-14 , DOI: 10.1108/oir-04-2020-0148
Gonçalo Paiva Dias

Purpose

The empirical research of e-government at the local level has been the subject of many studies in the last two decades. The evidence collected by those studies constitutes a relevant opportunity toward the development of a theory of local e-government implementation. However, several synthesis efforts are needed before such a theory can be developed. The purpose of this article is to contribute to that endeavor by proposing an empirical model of the determinants of e-government implementation by local governments.

Design/methodology/approach

The empirical model results from the systematic revision of 59 primary studies published in scientific journals, between 2002 and 2018. As a starting point, a conceptual map relating concepts such as readiness, diffusion, adoption, implementation and institutionalization is presented.

Findings

There is a common set of determinants that explains local e-government implementation in general, and three other sets of determinants that contribute to differentiate each one of three e-government dimensions: e-participation, e-transparency and e-services.

Research limitations/implications

Because it was found that different determinants are associated with different e-government dimensions, future empirical studies should differentiate between those dimensions when studying local government.

Originality/value

This is the first study to attempt a synthesis effort on the determinants of e-government implementation by local governments.



中文翻译:

地方一级电子政务实施的决定因素:一个经验模型

目的

在过去的二十年中,地方政府对电子政务的实证研究已成为许多研究的主题。这些研究收集的证据为发展地方电子政府实施理论提供了一个相关的机会。但是,在发展这种理论之前,需要进行一些综合的努力。本文的目的是通过提出地方政府实施电子政务的决定因素的经验模型,为这一努力做出贡献。

设计/方法/方法

该经验模型来自对2002年至2018年间在科学期刊上发表的59篇基础研究的系统修订。作为起点,提出了一个概念图,其中涉及就绪,扩散,采用,实施和制度化等概念。

发现

有一套通用的决定因素总体上解释了本地电子政务的实施,另外三组决定因素则有助于区分三个电子政务维度:电子参与,电子透明度和电子服务。

研究局限/意义

由于已发现不同的决定因素与不同的电子政务维度相关联,因此未来的实证研究应在研究地方政府时区分这些维度。

创意/价值

这是第一项尝试对地方政府实施电子政务的决定因素进行综合研究的研究。

更新日期:2020-10-14
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