ABSTRACT

Objective: The present study explored how a customized leadership development program (LDP) with coursework taught in English to non-native English speakers could optimize English language fluency in Brazil airline leaders.

Background: Currently, problems exist with a myriad of native language accents and phraseology interfering with cognitive reflexes especially for aircrews and air traffic controllers to safely do their work. Executives from four Brazilian airlines proactively implemented a 14-month LDP focused on English language fluency and leadership enhancements collectively for leaders within their firms.

Method: Blended learning as proposed by the International Civil Aviation Organization provided the experiential and heuristic framework of the LDP suitable for an empirical analysis of participants’ language and leadership improvements.

Results: Research outcomes indicated Interaction Ritual Theory and Social Contagion Theory moderating entrained behaviors, emotions, and modes of LDP participants, upskilling their English language fluency and leadership competencies. LDP participants with no prior relationships progressed through the LDP wholly as a collective group prioritizing their language and leadership proficiencies.

Conclusion: Optimization of English language fluency for aviation leaders can be accomplished in a lengthy customized leadership development program. Upskilling language proficiency for leaders assists them with transferring and motivating English language knowledge and fluency to their teams and organizationally.

摘要

目的：本研究探讨了以英语为母语的非母语人士教授定制化的领导力发展计划（LDP），以提高其在巴西航空公司领导人中的英语流利度。

背景：目前，无数种口音和措辞会干扰认知反射，尤其是机组人员和空中交通管制员安全地开展工作的问题。来自巴西四家航空公司的高管们积极实施了为期14个月的自民党计划，重点是为公司内部的领导者共同提高英语流利度和增强领导能力。

方法：国际民用航空组织提出的混合学习为自民党提供了经验和启发式框架，适合对参与者的语言和领导力改进进行实证分析。

结果：研究结果表明，互动仪式理论和社会传染理论可调节自民党参与者的卷入行为，情绪和方式，提高其英语流利性和领导能力。没有事先联系的自民党参与者通过整个自民党的发展，成为一个集体小组，优先考虑他们的语言和领导能力。

结论：可以通过漫长的定制领导力发展计划来实现航空领导人英语流利度的优化。提高领导者的语言水平有助于他们向团队和组织转移和激发英语知识和流利程度。