Abstract This study aims to explore the potentials of using mobile technologies (m-techs) to enhance academic library services delivery in the distance learning environment in Ghana. The objectives are to assess the students' awareness and appreciation for mobile technology-based library services; and to assess the librarians' competencies in switching to delivering mobile technology-based services. Using a descriptive survey, a questionnaire was administered online to collect data from 382 students and 118 library staff within two public universities in Ghana. A total of 453 responses were used for the final analysis. A descriptive analysis method was used to analyze the data. The results indicated that the students were aware and had positive appreciation for the value of mobile technology-based library. They expressed great expectations about the availability of the library services on m-tech platforms in Ghana. However, the findings of this study also revealed that academic libraries in Ghana were crawling behind in switching toward the delivery of the library services on m-tech platforms due to the shortage of technical and skilled staff with m-tech competencies in the selected libraries. The findings have practical implications in assisting the academic libraries in developing roadmaps for using mobile technologies to enhance academic library services to support distance education, not only in Ghana, but also in other countries. The findings also demonstrate the proliferation of the mobile device usage within the university environment and indicate how librarians should build their competencies in switching to deliver services on m-tech platforms. As a study of this nature has not been conducted in Ghana, this study fills the gap in m-tech research in the context of library services and distance learning.

中文翻译：

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利用移动技术加强远程学习环境中的学术图书馆服务供应

摘要 本研究旨在探索在加纳远程学习环境中使用移动技术 (m-techs) 加强学术图书馆服务交付的潜力。目标是评估学生对基于移动技术的图书馆服务的认识和欣赏程度；并评估图书馆员在转向提供基于移动技术的服务方面的能力。使用描述性调查，在线管理问卷以收集加纳两所公立大学的 382 名学生和 118 名图书馆工作人员的数据。共有 453 份答复用于最终分析。采用描述性分析方法对数据进行分析。结果表明，学生们对基于移动技术的图书馆的价值有认识并积极评价。他们对加纳移动技术平台上的图书馆服务的可用性表示了很高的期望。然而，这项研究的结果也表明，由于选定图书馆缺乏具备移动技术能力的技术和熟练员工，加纳的学术图书馆在转向移动技术平台上的图书馆服务方面进展缓慢。研究结果在协助学术图书馆制定路线图以使用移动技术加强学术图书馆服务以支持远程教育方面具有实际意义，不仅在加纳，而且在其他国家。调查结果还表明，移动设备在大学环境中的使用激增，并表明图书馆员应该如何建立自己的能力，以便在移动技术平台上提供服务。由于加纳尚未开展此类性质的研究，本研究填补了图书馆服务和远程学习背景下移动技术研究的空白。