ABSTRACT The purpose of this study is to explore the positive outcomes of organizational resilience to see how resilient employees can support an organization by adapting to and initiating changes during the recovery process following a crisis. This study focuses on organizational resilience generated by employees, as a resilient system, through their psychological ability and positive communication behaviors. Resilient employees can help their organization bounce back to normal functioning following a crisis. A nationwide survey (N = 830) was conducted among full-time employees in the U.S. to examine the positive effect of organizational resilience on employee work-role performance. The results indicate that organizational resilience was positively and significantly associated with: employees’ intentions for proficiency, adaptivity and proactivity of organizational members, thus contributing to organizational effectiveness after a crisis situation.

中文翻译：

---

危机后的组织应变能力和员工工作角色绩效：探索组织应变能力对内部危机沟通的影响

摘要本研究的目的是探索组织弹性的积极结果，以了解弹性员工如何在危机后的恢复过程中通过适应和发起变化来支持组织。这项研究侧重于员工通过其心理能力和积极的沟通行为而产生的组织弹性，作为一种弹性系统。有弹性的员工可以在危机后帮助其组织恢复正常运作。在美国，对全职员工进行了一项全国性调查（N = 830），以调查组织弹性对员工工作角色绩效的积极影响。结果表明，组织的应变能力与以下方面成正相关，且与员工的熟练程度，