Abstract

With a growing number of nonprofit social service agencies in South Korea, leaders are required to networking among agencies to provide quality services. On the other hand, increasing competitive environments negatively impact building relationships. Leaders of nonprofit social service agencies have an initiative to network; however, there is little research on understanding these leaders’ experiences of networking. This study explores the perception of leaders regarding networking among nonprofit social service agencies. In-depth semi-structured interviews were conducted with 21 social workers who are in a leadership position at nonprofit social service agencies. Results revealed that most leaders were aware of the importance of networking and were involved in networking activities, however, they perceived the quality of networking as low and superficial. In addition, the findings indicated that within competitive environments, leaders' lack of awareness of the importance of networking and lack of incorporation of networking prevent its facilitation. Implications for practice and for future research in strong networking are suggested.

摘要

随着韩国非营利性社会服务机构的增多，领导者需要在机构之间建立联系以提供优质的服务。另一方面，日益激烈的竞争环境会对建立合作关系产生负面影响。非营利性社会服务机构的领导者具有主动联系的主动权；但是，很少有研究了解这些领导者的网络经验。这项研究探讨了领导者对非营利性社会服务机构之间建立网络的看法。对21位在非营利性社会服务机构中处于领导地位的社会工作者进行了深入的半结构化访谈。结果表明，大多数领导者都意识到联网的重要性，并参与了联网活动，但是，他们认为网络质量低下且肤浅。此外，调查结果表明，在竞争环境中，领导者对网络重要性的认识不足以及网络缺乏整合阻碍了其便利化。建议对强大网络中的实践和未来研究有影响。