ABSTRACT

There are various models of library services to business, but these are relatively underutilised in an Australian setting. They are however far better developed in the USA, where there is a long and successful history of providing small businesses with a variety of support services through publicly accessible libraries. This paper defines and explores the models of business services in libraries, reflecting on examples of these models in practice from both Australia and the USA. It then considers the future opportunities for developing and enhancing library service for business provision in Australia, based on these insights.

中文翻译：

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美国和澳大利亚的企业可公开访问图书馆服务：比较和分析

摘要

有多种服务于企业的图书馆服务模式，但是在澳大利亚，它们的使用率相对较低。但是，在美国，它们的发展要好得多，在美国已有很长的成功历史，可以通过可公开访问的图书馆为小型企业提供各种支持服务。本文定义并探索了图书馆中的商业服务模型，并从澳大利亚和美国的实践中反思了这些模型的示例。然后，基于这些见解，它考虑了在澳大利亚为业务提供开发和增强图书馆服务的未来机会。