ABSTRACT

To shed new light on the contested impact of service outsourcing, the study examines whether service outsourcing is associated with higher cost of entry and if higher pricing impacts service engagement among citizen groups. To this end, the study draws on secondary objective data to capture different ownership types in local authorities community sport provision (public, non-profit, private), the cost of access (£) to use community sport facilities, and the level of service engagement with the service among different citizen groups. The exploratory model draws on analysis of variance with a post-hoc test to examine if significant differences exist between ownership types on pricing and engagement. The empirical observations reveal that service outsourcing is associated with significantly higher pricing relative to traditional local government provision, but no significant differences are found in the levels of engagement among citizen groups between the three ownership types.

摘要

为了阐明服务外包的争议影响，该研究检验了服务外包是否与更高的进入成本相关，以及更高的定价是否会影响公民群体的服务参与。为此，该研究利用次要客观数据来捕捉地方当局社区体育提供的不同所有权类型（公共、非营利、私人）、使用社区体育设施的成本 (£) 以及服务水平参与不同公民群体之间的服务。该探索性模型利用事后检验的方差分析来检查所有权类型之间在定价和参与方面是否存在显着差异。