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Determinants of citizens' intention to engage in government-led electronic participation initiatives through Facebook
Government Information Quarterly ( IF 7.8 ) Pub Date : 2020-11-07 , DOI: 10.1016/j.giq.2020.101537
Ayman Alarabiat , Delfina Soares , Elsa Estevez

The research work on understanding whether citizens will readily accept to engage with governments in e-participation initiatives through social media remains limited. Therefore, this study investigates the factors that are influencing citizens' intention to engage in government-led e-Participation initiatives through Facebook. To that end, the study proposes and validates a citizen-centric acceptance model. The proposed model extends the model primarily established on the theory of planned behavior, by incorporating additional factors that emerged from relevant literature. The research data were collected from a survey of 400 Facebook users in Jordan using a probability sample technique. The results revealed that the factors with the most significant influence on citizens' intention to engage in government-led e-participation initiatives through Facebook are: the citizens' attitude, participation efficacy, and perceived behavior control. Subjective norms and perceived value, however, have no direct effect on citizens' intention to engage in government-led e-participation initiatives through Facebook. Furthermore, the results showed that the citizens' attitude is primarily determined by participation efficacy, perceived usefulness and compatibility of Facebook, and perceived value. In contrast, the factors perceived ease of use of Facebook, citizens' trust in government, and citizens' trust in Facebook, have no significant impact on citizens' attitude. These factors have rarely been empirically tested in the context of e-participation. Consequently, this study paves the way towards a better understanding of the important factors that influence citizens' intention to participate, which, in turn, will inform the design and implementation of e-participation initiatives.



中文翻译:

决定公民是否愿意通过Facebook参与政府主导的电子参与计划的决定因素

关于了解公民是否愿意接受通过社交媒体参与政府电子参与计划的研究工作仍然很有限。因此,本研究调查了影响公民通过Facebook参与政府主导的电子参与计划的意愿的因素。为此,该研究提出并验证了以公民为中心的接受模型。通过结合相关文献中出现的其他因素,提出的模型扩展了主要基于计划行为理论建立的模型。研究数据是使用概率样本技术从约旦400位Facebook用户的调查中收集的。结果显示,对公民的影响最大的因素是 通过Facebook参与政府主导的电子参与计划的意图是:公民的态度,参与效力和感知的行为控制。但是,主观规范和感知价值对公民通过Facebook参与政府主导的电子参与计划的意图没有直接影响。此外,结果表明,公民的态度主要取决于参与效力,Facebook的感知有用性和兼容性以及感知的价值。相反,人们认为使用Facebook的易用性,公民对政府的信任以及公民对Facebook的信任等因素对公民的态度没有显着影响。这些因素很少在电子参与的背景下经过经验检验。所以,

更新日期:2020-11-07
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