Requesting Internet platform providers to remove content is one of the common approaches for government worldwide to regulate online incivility. This study investigates the driving forces behind the variation in the number of uncivil content removal requests across countries. By connecting data from the 2017 Google transparency report to a host of societal level indicators, this study finds that the quantity of uncivil content removal requests is related to both social reality and political value factors. Countries with high levels of social vulnerability and low levels of freedom of speech tend to send more requests to Google for removing online incivility. However, democratic and non-democratic societies show different patterns: social reality and political values play important roles in democratic societies while in non-democratic societies, social reality is the only determining factor.

要求互联网平台提供商删除内容是全球政府规范在线不活跃行为的常用方法之一。这项研究调查了不同国家/地区对不合法内容删除请求数量变化背后的驱动力。通过将2017年Google透明度报告中的数据与一系列社会水平指标联系起来，这项研究发现，删除不文明内容的请求数量与社会现实和政治价值因素相关。社会脆弱程度高和言论自由程度低的国家往往会向Google发送更多要求，以消除在线上的不便行为。但是，民主和非民主社会表现出不同的模式：社会现实和政治价值观在民主社会中起着重要作用，而在非民主社会中，