Purpose

This study aims to design a proposed framework for evaluating university websites.

Design/methodology/approach

This study is an exploratory mixed research. It was an applied research in terms of objective and used the Delphi technique and systematic review and meta-analysis approaches. Data collection tools were done through library studies, Delphi checklist and observation. The statistical population of the research comprised 17 experts who are designers of university websites and 20 Iranian university websites selected from the Webometrics website. The statistical data were analyzed using fuzzy methods, descriptive and inferential statistical methods and the SWARA weighting method. Also, the statistical analysis software SPSS 20 and Excel 2016, TOPSIS engineering software and MAXQDA were used.

Findings

Findings indicated that the dimensions of the designed proposed framework in order of their weights are credibility (0.130), reliability (0.125), usability (0.120), website design (0.110), functionality (0.104), content (0.100), page design (0.0922), efficiency (0.082), Webometrics (0.070) and systematic evaluation (0.067). Mebrate’s (2010) framework had the highest overlap (mean = 74.65), and Webometrics (mean = 18.5) had the least overlap and dependency (mean = 19) with the proposed framework. In the evaluation of the 20 university websites of Iran selected from the Webometrics site, the University of Tehran was ranked first with a score of 82.7 and Shiraz University was ranked last with a score of 75.

Originality/value

This study provides a comprehensive proposed framework for evaluating university websites that eliminates the shortcomings of all models, frameworks and methods of university website evaluation that focused only on one or more dimensions of university websites.

中文翻译：

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提出评估大学网站的建议框架

目的

这项研究旨在设计一个评估大学网站的建议框架。

设计/方法/方法

这项研究是探索性的混合研究。它是一项客观的应用研究，并使用了Delphi技术以及系统的综述和荟萃分析方法。数据收集工具是通过图书馆研究，Delphi检查表和观察来完成的。该研究的统计人群包括17位专家，他们是大学网站的设计者，还有20个从Webometrics网站中选择的伊朗大学网站。使用模糊方法，描述性和推断性统计方法以及SWARA加权方法对统计数据进行分析。此外，还使用了统计分析软件SPSS 20和Excel 2016，TOPSIS工程软件和MAXQDA。

发现

调查结果表明，所设计框架的权重依次为可信度（0.130），可靠性（0.125），可用性（0.120），网站设计（0.110），功能（0.104），内容（0.100），页面设计（ 0.0922），效率（0.082），Webometrics（0.070）和系统评估（0.067）。与建议的框架相比，Mebrate（2010）的框架具有最高的重叠度（平均值= 74.65），而Webometrics（平均值= 18.5）具有最小的重叠度和依赖性（平均值= 19）。在从Webometrics网站中选择的伊朗的20个大学网站的评估中，德黑兰大学以82.7分排名第一，西拉兹大学以75分排名最后。

创意/价值

这项研究为大学网站评估提供了一个全面的提议框架，该框架消除了大学网站评估的所有模型，框架和方法的缺陷，这些模型，框架和方法仅关注大学网站的一个或多个维度。