ABSTRACT

Organizational change is necessary and inevitable in any organization, and is an important element of police reform. Research has demonstrated that attitudes of officers, supervisors, and administrators influence the longitudinal effectiveness of organizational change initiatives. Supervisors play a critical role in filtering messages and ensuring fidelity of initiatives at the street level. In this way, they are key actors in shaping change outcomes and their overall views of change might serve as a lynchpin for success. This study explores how previous experiences shape the attitudes of the supervisors toward the overall idea of change. Using survey data from a nationwide group of police supervisors attending the FBI National Academy program in 2009–2010, the study explores the effects of change experiences, organizational variables, and respondent demographics on views of organizational change. Results suggest that attitudes toward change align with other aspects of supervisors’ views of policing, as well as their past experiences with change efforts themselves. The findings have implications for efforts to change and reform police organizations and operations.

摘要

组织变革在任何组织中都是必要和不可避免的，是警察改革的重要组成部分。研究表明，官员、主管和管理人员的态度会影响组织变革举措的纵向有效性。主管在过滤消息和确保街道级举措的保真度方面发挥着关键作用。通过这种方式，他们是塑造变革成果的关键参与者，他们对变革的总体看法可能是成功的关键。本研究探讨了以往的经历如何影响主管对整体变革理念的态度。该研究使用 2009-2010 年参加 FBI 国家学院计划的全国警察主管小组的调查数据，探讨了变革经历、组织变量、和受访者关于组织变革观点的人口统计数据。结果表明，对变革的态度与监管者对警务看法的其他方面以及他们过去在变革努力方面的经验保持一致。调查结果对改变和改革警察组织和行动的努力具有影响。