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Process conflict and employee well-being
International Journal of Conflict Management ( IF 2.7 ) Pub Date : 2019-08-12 , DOI: 10.1108/ijcma-12-2018-0142
Vijay Kuriakose , Sreejesh S. , Heerah Jose , Anusree M.R. , Shelly Jose

The primary objective of this paper is to extend the Activity Reduces Conflict Associated Strain (ARCAS) model. To test the ARCAS model, the study aims to examine the effect of process conflict on employee well-being and the role of negative affect as an intrapersonal mechanism linking process conflict and employee well-being. Further, to extend the emerging ARCAS model, the study examines whether the assumed indirect effect of process conflict on employee well-being through negative affect is conditional upon levels of conflict management styles.,In total, 554 software engineers working in information technology firms responded to the administered questionnaire and hypothesised relationships were tested using Process Macros.,The findings indicate that process conflict is negatively related to employee well-being and the negative affect state mediates the relationship between process conflict and employee well-being. As hypothesised, it was found that the indirect effect of process conflict on employee well-being through the negative affect state is conditional upon levels of conflict management styles of the employees.,The study contributes to the conflict literature by establishing the detrimental effect of process conflict on employee well-being. The study also established the explanatory mechanism linking process conflict and employee well-being. Further, the study extended the emerging ARCAS model by establishing the moderating role of conflict management styles as well as the conditional indirect effect.,The study highlighted the within-individual effect of process conflict in deteriorating employee well-being. The study provides valuable insights to the managers and practitioners about how individuals’ conflict management styles influence well-being.,The study specifically examined the effect of process conflict, which was omitted from conflict literature considering it the same as task conflict, on employee well-being. The study established the within-individual mechanism through which process conflict diminishes employee well-being. Also, the study extended the ARCAS model by examining the effect of conflict management styles with the aid of Affective Events Theory.

中文翻译:

流程冲突和员工福祉

本文的主要目的是扩展“减少活动的冲突相关应变”(ARCAS)模型。为了测试ARCAS模型,该研究旨在检验过程冲突对员工幸福感的影响以及负面影响作为将过程冲突与员工幸福感联系起来的人际关系的作用。此外,为扩展新兴的ARCAS模型,该研究检验了过程冲突通过负面影响对员工福祉的间接影响是否取决于冲突管理风格的水平。总共,有554名在信息技术公司工作的软件工程师做出了回应到所管理问卷的数量,并使用Process Macros测试假设的关系。研究结果表明,过程冲突与员工的幸福感呈负相关,而负面影响状态介导了过程冲突与员工的幸福感之间的关系。通过假设,发现过程冲突通过负面影响状态对员工幸福感的间接影响取决于员工冲突管理风格的水平。该研究通过建立过程的不利影响,为冲突文献的发展做出了贡献。员工福祉发生冲突。该研究还建立了将过程冲突与员工福祉联系起来的解释机制。此外,该研究通过建立冲突管理风格的调节作用以及条件间接效应,扩展了新兴的ARCAS模型。这项研究强调了过程冲突在员工福利恶化中的个体内部影响。这项研究为管理者和从业者提供了关于个体的冲突管理方式如何影响幸福感的宝贵见解。该研究专门研究了过程冲突对员工健康的影响,由于与任务冲突相同,因此从冲突文献中省略了该过程。 -存在。该研究建立了个体内部机制,通过该机制,过程冲突会削弱员工的幸福感。此外,该研究通过借助情感事件理论检验冲突管理方式的影响,扩展了ARCAS模型。这项研究为管理者和从业者提供了关于个体的冲突管理方式如何影响幸福感的宝贵见解。该研究专门研究了过程冲突对员工健康的影响,由于与任务冲突相同,因此从冲突文献中省略了该过程。 -存在。该研究建立了个体内部机制,通过该机制,过程冲突会削弱员工的幸福感。此外,该研究通过借助情感事件理论检验冲突管理方式的影响,扩展了ARCAS模型。这项研究为管理者和从业者提供了关于个体的冲突管理方式如何影响幸福感的宝贵见解。该研究专门研究了过程冲突对员工健康的影响,由于与任务冲突相同,因此从冲突文献中省略了该过程。 -存在。该研究建立了个体内部机制,通过该机制,过程冲突会削弱员工的幸福感。此外,该研究通过借助情感事件理论检验冲突管理方式的影响,扩展了ARCAS模型。该研究建立了个体内部机制,通过该机制,过程冲突会削弱员工的幸福感。此外,该研究通过借助情感事件理论检验冲突管理方式的影响,扩展了ARCAS模型。该研究建立了个体内部机制,通过该机制,过程冲突会削弱员工的幸福感。此外,该研究通过借助情感事件理论检验冲突管理方式的影响,扩展了ARCAS模型。
更新日期:2019-08-12
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