Social robots employed for childcare must conform to the norms of human society if they are to help children acquire valuable interpersonal interaction skills through the inculcation of behavioral attributes such as politeness. A survey of working parents identified certain behavioral principles necessary for social robots used with children at varying stages of their social development. A set of politeness principles was derived from scholarly discussions on human courtesy to design appropriately polite social robots. In communicating courteously with children, social robots must be able to express intimacy (i.e., friendliness), respect opinions (i.e., agreeableness), and remember previous interactions (i.e., attentiveness). These principles should improve children's evaluation of the robots and enhance their perception of the machines' sociality, likability, perceived ease of use, and perceived usefulness. The results obtained from this study confirm that the priorities of etiquette must be modified according to the developmental stages of children. These outcomes offer practical implications for the design of social robots.

托儿所使用的社交机器人如果要通过灌输礼貌等行为属性来帮助儿童获得有价值的人际互动技能，就必须符合人类社会的规范。对在职父母进行的一项调查确定了在儿童社交发展的不同阶段使用社交机器人所必需的某些行为原则。从有关人类礼貌的学术讨论中得出了一套礼貌原则，以设计适当的礼貌社交机器人。在与孩子进行礼貌的交流中，社交机器人必须能够表达亲密感（即友善），尊重意见（即友善）并记住以前的互动（即专心）。这些原则应改善儿童对机器人的评价，并增强他们对机器人的感知能力。社交性，宜人性，感知的易用性和感知的实用性。从这项研究中获得的结果证实，礼节的轻重缓急必须根据儿童的成长阶段进行调整。这些结果为社交机器人的设计提供了实际意义。