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The Effects of Corporate Elitism and Groupthink on Organizational Empathy in Crisis Situations
Public Relations Review ( IF 4.1 ) Pub Date : 2021-03-01 , DOI: 10.1016/j.pubrev.2020.101985
Myungok Chris Yim , Hyun Soon Park

Abstract This study is to empirically testify that corporate elitism is an antecedent to groupthink, which prevents organizational empathy from working effectively in crises. The current study is expected to expand the boundary of crisis management literature into a company’s crisis-preparedness before a crisis occurs. The findings offer the useful guidance to organizations on how to better manage their crisis proneness through identifying the early signs of corporate elitism and groupthink.

中文翻译:

危机情况下企业精英主义和群体思维对组织同理心的影响

摘要 本研究旨在实证证明企业精英主义是群体思维的前身,它阻碍了组织同理心在危机中有效发挥作用。目前的研究有望将危机管理文献的范围扩展到公司在危机发生前的危机准备。研究结果为组织如何通过识别企业精英主义和群体思维的早期迹象来更好地管理其危机倾向提供了有用的指导。
更新日期:2021-03-01
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