Abstract In 2010, the United States experienced the worst environmental disaster in its history. An explosion on a BP oilrig located in the Gulf of Mexico triggered the crisis. As a result, the United States coast guard and BP were charged with crisis communication in its response to the crisis. This essay provides an unprecedented examination and analysis of the communication experiences of public information officers who worked in the unified command center in Houma, Louisiana during the Deepwater Horizon oil spill response. The authors use the discourse of renewal theory to understand the communication practices and choices of the public information officers. Then, using the renewal framework, the authors present three implications for improving crisis communication research and practice.

中文翻译：

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在灾难中寻找更新：深水地平线漏油案例

摘要 2010年，美国经历了历史上最严重的环境灾难。位于墨西哥湾的 BP 石油钻井平台发生爆炸引发了危机。因此，美国海岸警卫队和 BP 负责应对危机的危机沟通。本文对深水地平线溢油应急响应期间在路易斯安那州侯马统一指挥中心工作的公共信息官员的沟通经验进行了前所未有的检查和分析。作者运用更新理论的话语来理解公共信息官员的传播实践和选择。然后，使用更新框架，作者提出了改进危机沟通研究和实践的三个含义。