Information System (IS)/IT project success is a growing interest in management due to its high impact on organizational change and effectiveness. Libraries have been adopting integrated library systems (ILS) to manage services and resources for years. It is essential for librarians to understand the mechanism of IS project management in order to successfully bring technology innovation to the organization. This study develops a theoretical model of measuring IS project success and tests it in an ILS merger project through a software-assisted qualitative content analysis. The model addresses project success through three constructs: (1) project management process, (2) project outcomes, and (3) contextual factors. The results indicate project management success alone cannot guarantee project success; project outputs and contextual factors also influence success through the leadership of the project manager throughout the lifecycle. The study not only confirms the proposed model in a post-project evaluation, but also signifies that project assessment can reinforce organizational learning, increase the chance of achieving success, and maximize overall returns for an organization. The qualitative content analysis with NVivo 11 has provided a new research method for project managers to self-assess an IS/IT project success systematically and learn from their experiences throughout the project lifecycle.

中文翻译：

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通过软件辅助的定性内容分析来衡量信息系统项目的成功

信息系统（IS）/ IT项目成功对组织的变革和有效性产生了重大影响，因此对管理的兴趣日益增长。多年来，图书馆一直采用集成图书馆系统（ILS）来管理服务和资源。图书馆员必​​须了解IS项目管理的机制，才能成功地将技术创新引入组织。这项研究建立了衡量IS项目成功率的理论模型，并通过软件辅助的定性内容分析在ILS合并项目中对其进行了测试。该模型通过以下三个结构解决项目成功：（1）项目管理过程，（2）项目成果和（3）上下文因素。结果表明，仅项目管理的成功并不能保证项目的成功。项目输出和上下文因素也会在整个生命周期中通过项目经理的领导来影响成功。该研究不仅在项目后评估中证实了所提议的模型，而且还表明项目评估可以加强组织的学习，增加获得成功的机会，并使组织的总体回报最大化。NVivo 11的定性内容分析为项目经理提供了一种新的研究方法，可以系统地自我评估IS / IT项目的成功并从他们在整个项目生命周期中的经验中学习。增加获得成功的机会，并使组织的整体回报最大化。NVivo 11的定性内容分析为项目经理提供了一种新的研究方法，使他们可以系统地自我评估IS / IT项目的成功并从他们在整个项目生命周期中的经验中学习。增加获得成功的机会，并使组织的整体回报最大化。NVivo 11的定性内容分析为项目经理提供了一种新的研究方法，使他们可以系统地自我评估IS / IT项目的成功并从他们在整个项目生命周期中的经验中学习。