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Bento Box User Experience Study at Franklin University
Information Technology and Libraries ( IF 1.5 ) Pub Date : 2020-03-16 , DOI: 10.6017/ital.v39i1.11581
Marc Jaffy

This article discusses the benefits of the bento-box method of searching library resources, including a comparison of the method with a tabbed search interface. It then describes a usability study conducted by the Franklin University Library in which 27 students searched for an article, an ebook, and a journal on two websites: one using a bento box and one using the EBSCO Discovery Service (EDS). Screen recordings of the searches were reviewed to see what actions users took while looking for information on each site, as well as how long the searches took. Students also filled out questionnaires to indicate what they thought of each type of search. Overall students found more items on the bento-box site, and indicated a slight preference for the bento-box search over EDS. The bento-box site also provided quicker results than the EDS site. As a result, the Franklin University library decided to implement bento-box searching on its website.

中文翻译:

富兰克林大学的Bento Box用户体验研究

本文讨论了搜索库资源的便当盒方法的好处,包括该方法与选项卡式搜索界面的比较。然后,它描述了由富兰克林大学图书馆进行的可用性研究,其中27名学生在两个网站上搜索文章,电子书和期刊:一个使用便当盒,一个使用EBSCO发现服务(EDS)。审查了搜索的屏幕记录,以查看用户在每个站点上查找信息时所采取的操作以及搜索所花费的时间。学生还填写了调查表,以表明他们对每种搜索的看法。总体上,学生在便当盒网站上发现了更多物品,并且表示对便当盒搜索的偏好略高于EDS。便当盒站点还比EDS站点提供了更快的结果。
更新日期:2020-03-16
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