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Bridging Digital Divides: a Literature Review and Research Agenda for Information Systems Research
Information Systems Frontiers ( IF 6.9 ) Pub Date : 2021-01-06 , DOI: 10.1007/s10796-020-10096-3
Polyxeni Vassilakopoulou 1 , Eli Hustad 1
Affiliation  

Extant literature has increased our understanding of the multifaceted nature of the digital divide, showing that it entails more than access to information and communication resources. Research indicates that digital inequality mirrors to a significant extent offline inequality related to socioeconomic resources. Bridging digital divides is critical for sustainable digitalized societies. Ιn this paper, we present a literature review of Information Systems research on the digital divide within settings with advanced technological infrastructures and economies over the last decade (2010–2020). The review results are organized in a concept matrix mapping contributing factors and measures for crossing the divides. Building on the results, we elaborate a research agenda that proposes [1] extending established models of digital inequalities with new variables and use of theory, [2] critically examining the effects of digital divide interventions, and [3] better linking digital divide research with research on sustainability.



中文翻译:

弥合数字鸿沟:信息系统研究的文献综述和研究议程

现有文献加深了我们对数字鸿沟多方面性质的理解,表明它不仅仅需要获取信息和通信资源。研究表明,数字不平等在很大程度上反映了与社会经济资源相关的线下不平等。弥合数字鸿沟对于可持续数字化社会至关重要。在本文中,我们对过去十年(2010-2020)先进技术基础设施和经济环境中的数字鸿沟信息系统研究进行了文献综述。审查结果以概念矩阵的形式组织,描绘了跨越鸿沟的影响因素和措施。基于这些结果,我们制定了一个研究议程,建议[1]用新变量和理论运用来扩展已建立的数字不平等模型,[2]批判性地审查数字鸿沟干预措施的影响,以及[3]更好地将数字鸿沟研究联系起来与可持续性研究。

更新日期:2021-01-06
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