One of the most important issues in dispute resolution is deciding which method or methods are most appropriate for a particular dispute. The purpose of this study is to identify appropriate dispute resolution methods based on the source of construction disputes to help contractors and owners to choose the most effective resolution method for the disputes. Previous studies addressing appropriate dispute resolution methods have compared various methods, but this research paid attention that different problems require different solutions and takes its point of departure by introducing appropriate dispute resolution methods based on their sources thus increasing the quality and effectiveness of the dispute resolution process. Qualitative data were collected using semi-structured interviews with 30 experts from five construction groups in Iran by applying a purposive sampling method. Qualitative content analysis and inductive approach were used to analyze the data. Furthermore, Maxqda software was used to manage and organize complete interview transcripts and facilitate the data analysis process. This research has identified four main sources of disputes in the construction industry namely; contractual, owner behavioral, contractor behavioral, and uncertainty sources. The research finding suggests that the selection of appropriate dispute resolution based on the type of disputes could enhance success in resolving disputes, perhaps without having to resort to Arbitration.

中文翻译：

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选择合适的方式解决伊朗的建筑纠纷

争议解决中最重要的问题之一是决定哪种方法或方法最适合特定争议。本研究的目的是根据施工纠纷的来源，确定合适的纠纷解决方式，帮助承包商和业主选择最有效的纠纷解决方式。以往的研究比较了各种不同的解决方法，但本研究着眼于不同的问题需要不同的解决方案，并以此为出发点，根据问题的来源引入适当的争议解决方法，从而提高争议解决过程的质量和有效性。 . 定性数据是通过对来自伊朗五个建筑集团的 30 名专家采用有目的的抽样方法进行的半结构化访谈来收集的。使用定性内容分析和归纳方法来分析数据。此外，Maxqda 软件用于管理和组织完整的访谈记录并促进数据分析过程。本研究确定了建筑业纠纷的四个主要来源：合同、业主行为、承包商行为和不确定性来源。研究结果表明，根据争议类型选择适当的争议解决方案可以提高解决争议的成功率，或许无需诉诸仲裁。使用定性内容分析和归纳方法来分析数据。此外，Maxqda 软件用于管理和组织完整的访谈记录并促进数据分析过程。本研究确定了建筑业纠纷的四个主要来源：合同、业主行为、承包商行为和不确定性来源。研究结果表明，根据争议类型选择适当的争议解决方案可以提高解决争议的成功率，或许无需诉诸仲裁。使用定性内容分析和归纳方法来分析数据。此外，Maxqda 软件用于管理和组织完整的访谈记录并促进数据分析过程。本研究确定了建筑业纠纷的四个主要来源：合同、业主行为、承包商行为和不确定性来源。研究结果表明，根据争议类型选择适当的争议解决方案可以提高解决争议的成功率，或许无需诉诸仲裁。业主行为、承包商行为和不确定性来源。研究结果表明，根据争议类型选择适当的争议解决方案可以提高解决争议的成功率，或许无需诉诸仲裁。业主行为、承包商行为和不确定性来源。研究结果表明，根据争议类型选择适当的争议解决方案可以提高解决争议的成功率，或许无需诉诸仲裁。