Background: Stress in the banking workplace is associated with psychological and health problems. Intensity of work-related stress experiences is associated with specificity of job stress factors personal features such as affective temperament. The aim of the study was to evaluate associations between affective temperament, coping stress strategies, and perceived job stress in bank employees.
Methods: Subjects were 209 bank workers aged 22– 55 years (n = 101 managers and 108 non-managers). Affective temperament and stress coping strategies were evaluated using the Temperament Evaluation of Pisa, Paris and San Diego Autoquestionnaire (TEMPS-A) and Coping Inventory for Stressful Situations (CISS), respectively. Both questionnaires, TEMPS-A and CISS, show good internal consistency and are proper research methods in the bank employee group. Perceived job-related stress was rated for different sources of job stress common among bank workers.
Results: Depressive temperament was negatively associated with coping style focused on avoidance, and with job stress regarding “responsibility for decisions regarding other people” and “frequent trips.” Irritable temperament was positively correlated with coping style focused on task and job stress regarding “frequent trips.” Cyclothymic temperament was positively correlated with job stress regarding “direct work with money” and “organizational conditions of work.” Multidimensional linear regression showed that irritable and anxious temperaments were associated with coping style focused on task; depressive temperament was associated with coping style focused on avoidance; and cyclothymic temperament was associated with intensity of job stress. The results obtained indicate different levels of job-related stress associated with different sources in bank employees, working with managers and non-managers positions. Affective temperament was associated with stress coping strategies and intensity of perceived job stress. On the basis of affective temperament dimensions it is possible to predict stress coping styles and work-related stress perception in bank employees.
Conclusion: Affective temperament traits measured by TEMPS-A were associated with stress coping strategies and intensity of work stress perception in Polish bank employees.



中文翻译：

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情感气质与波兰银行员工的压力应对策略和工作压力感知有关

背景：银行工作场所的压力与心理和健康问题有关。与工作相关的压力经历的强度与工作压力因素的个人特征（如情感气质）的特异性有关。该研究的目的是评估银行员工的情感气质、应对压力策略和感知工作压力之间的关联。
方法：受试者为 209 名年龄在 22-55 岁之间的银行工作人员（n = 101 名经理和 108 名非经理）。情感气质和压力应对策略分别使用比萨、巴黎和圣地亚哥的气质评估自动问卷 (TEMPS-A) 和压力情境应对量表 (CISS) 进行评估。TEMPS-A和CISS问卷都表现出良好的内部一致性，是银行员工群体中合适的研究方法。感知到的与工作相关的压力根据银行工作人员常见的不同工作压力来源进行评级。
结果：抑郁气质与专注于回避的应对方式以及“对他人决策的责任”和“经常出差”的工作压力呈负相关。易怒的气质与专注于“经常出差”的任务和工作压力的应对方式呈正相关。循环性气质与“直接用钱工作”和“组织工作条件”的工作压力呈正相关。多维线性回归表明，易怒和焦虑的气质与专注于任务的应对方式有关；抑郁气质与专注于回避的应对方式有关；和循环气质与工作压力的强度有关。获得的结果表明，与银行员工、经理和非经理职位工作的不同来源相关的不同程度的工作相关压力。情感气质与压力应对策略和感知工作压力的强度有关。在情感气质维度的基础上，可以预测银行员工的压力应对方式和与工作相关的压力感知。
结论：通过 TEMPS-A 测量的情感气质特征与波兰银行员工的压力应对策略和工作压力感知强度相关。