The importance of human factors is widely recognized. Even in the so-called era of machine replacement of labor, the battle of COVID-19 epidemic has again verified the recognition. Due to human beings’ initiative, autonomy, and self-determination, how to attract, maintain, and motivate people are the key issues in general management. The material and psychic returns to individuals generally constitute the major determinants of the level of effectiveness of institutional functioning, even of the existence of the institution. Thus, job satisfaction (a complex emotional reaction to a given job) and motivation (including internal factors that impel action and external factors that can act as inducements to action) have been studied since the 1930s. Scholars in the public administration field are keeping up with the trends (Figure 1). For example, until the end of 2019, there are 789 articles (including job satisfaction, work satisfaction, or employee satisfaction either in the title or the abstract) published at the English-language public administration journals listed in the Web of Science. The top 10 journals are Public Personnel Management (94 articles), Review of Public Personnel Administration (76 articles), Public Administration Review (63 articles), Public Management Review (58 articles), Administration in Social Works (53 articles), American Review of Public Administration (52 articles), Journal of Public Administration Research and Theory (50 articles), International Public Management Journal (37 articles), Public Performance & Management Review (33 articles), and Nonprofit Management and Leadership (31 articles).

中文翻译：

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了解和培养2020年劳动力

人为因素的重要性已得到广泛认可。即使在所谓的机器替代劳动时代，COVID-19流行病的战斗也再次证明了这一认识。由于人类的主动性，自治性和自主性，如何吸引，维持和激励人们是一般管理中的关键问题。对个人的物质和心理回报通常是决定机构职能有效性水平甚至机构存在的主要决定因素。因此，自1930年代以来，已经研究了工作满意度（对给定工作的复杂情感反应）和动机（包括推动行动的内部因素和可能导致行动的外部因素）。公共行政领域的学者正在跟上趋势（图1）。例如，到2019年底，在Web of Science上列出的英语公共管理期刊上发表了789篇文章（包括工作满意度，工作满意度或员工满意度，无论其标题还是摘要）。排名前十位的期刊是公共人事管理（94篇文章），公共人事管理评论（76篇文章），公共行政评论（63篇文章），公共管理评论（58篇文章），社会工作管理（53篇文章），美国评论公共行政学院（52条），公共行政研究与理论杂志（50条），《国际公共管理杂志》（37条），《公共绩效与管理评论》（33条）和《非营利组织管理与领导力》（31条）。