For hourly workers, schedule predictability often depends on how far in advance schedules are posted. This article presents results from a process evaluation of an intervention to increase advance schedule notice in hourly retail jobs. The authors open up the black box of implementation to understand managers’ experiences posting schedules further in advance and employees’ ability to anticipate working time. Although schedules were posted further in advance in treatment than control stores, the intervention did not improve schedule anticipation. The findings demonstrate the value of attending to the “dual agenda” of assessing workplace interventions from the perspective of both employers and employees.

中文翻译：

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提高计时工作的时间表可预测性：美国零售公司随机实验的结果

对于小时工，时间表的可预测性通常取决于提前多久发布时间表。本文介绍了一项干预措施的过程评估结果，该干预措施旨在增加每小时零售作业的提前计划通知。作者打开了实施的黑匣子，以进一步了解经理提前发布时间表的经验以及员工预测工作时间的能力。尽管在治疗中的日程安排比对照商店提前发布，但干预并没有改善日程预期。调查结果证明了从雇主和雇员的角度参与评估工作场所干预措施的“双重议程”的价值。