Emotion scholars have documented the relevance of emotional labor for understanding exhaustion, burnout, and other negative outcomes among workers in care-based occupations. Yet, an emotion management framework that centers emotional labor is not without limitations. The authors use audio diary data from 48 acute care hospital nurses to illustrate how an emotion practice approach can empirically capture complex emotional processes beneath and beyond individual acts of emotional labor. This analysis highlights the interplay of context and self in shaping the occupational outcomes of care workers and illustrates how emotions are simultaneously conscious and embodied, dynamic and structured, individual and collective.

中文翻译：

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情感实践的承诺：在床边和超越

情绪学者已经记录了情绪劳动与理解以护理为基础的职业工人的疲惫、倦怠和其他负面结果的相关性。然而，以情绪劳动为中心的情绪管理框架并非没有限制。作者使用来自 48 名急症护理医院护士的音频日记数据来说明情绪实践方法如何凭经验捕捉个人情绪劳动行为背后和之外的复杂情绪过程。该分析强调了环境和自我在塑造护理人员的职业结果方面的相互作用，并说明了情绪如何同时有意识和体现、动态和结构化、个人和集体。