Intergroup relations have been studied systematically for more than 60 years and have become embedded in mainstream communication studies. The intergroup communication (IGC) approach provides a crucial level of understanding beyond the interpersonal and the societal, highlighting the interconnections and mutual influences between groups and individuals. In this paper, we briefly describe the main features and history of IGC, pointing to ways of moving forward in the light of current challenges. We highlight the complexity and messiness of IGC and the need for more diversity in theory and method. The time is right for new thinking in IGC that leads to the improvement of communication within and across groups.

中文翻译：

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群际沟通：身份和有效互动

群际关系被系统地研究了 60 多年，并已成为主流传播研究的一部分。群体间交流 (IGC) 方法提供了超越人际和社会的重要理解水平，突出了群体和个人之间的相互联系和相互影响。在本文中，我们简要描述了 IGC 的主要特点和历史，指出了根据当前挑战向前推进的方法。我们强调 IGC 的复杂性和混乱，以及理论和方法需要更多多样性。是时候在 IGC 中进行新的思考，从而改善组内和组间的沟通。