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Detached Concern in Client Interaction and Burnout.
International Journal of Stress Management ( IF 2.1 ) Pub Date : 2018-05-01 , DOI: 10.1037/str0000053
Bettina Lampert , Jürgen Glaser

Emotion regulation in client interactions is a crucial predictor of employee well-being in human service work. This article provides a dual concept of detached concern (DC) drawing on Lief and Fox’s (1963) description, newly embedded in approaches of emotion regulation, comprising elements of emotio

中文翻译:

客户互动和倦怠中的超然关注。

客户互动中的情绪调节是人类服务工作中员工幸福感的重要预测因素。本文根据 Lief 和 Fox (1963) 的描述提供了分离关注 (DC) 的双重概念,新嵌入情绪调节方法中,包括情绪元素
更新日期:2018-05-01
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