As the central strain dimension of burnout, emotional exhaustion is a popular indicator of poor mental health in work and organizational psychology. Based on the job demands-resources (JD-R) model, the present article focuses on antecedents of and processes leading to emotional exhaustion. We hypothesized that sickness presenteeism (conceptualized as active and problem-focused coping) would partially mediate the relationship between work characteristics (workload and coworker support) and emotional exhaustion. Additionally, we examined a potential interaction between workload and coworker support, hypothesizing that a combination of high workload and low coworker support would produce the highest levels of sickness presenteeism. Participants were 462 employees working in a research funding organization in Germany who were given a validated multi-item measure to assess sickness presenteeism. The results of structural equation modeling strongly supported most hypotheses: The effects of coworker support and workload on emotional exhaustion were fully or at least partially mediated by sickness presenteeism. However, hierarchical regression analyses did not support the proposed interaction effect. It is concluded that sickness presenteeism may help to deliver a better understanding of the effects of the working environment on emotional exhaustion. Implications for the JD-R model and for workplace health promotion are discussed.

中文翻译：

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工作量和同事支持与情绪衰竭的关系：疾病出勤的中介作用。

作为倦怠的核心压力维度，情绪衰竭是工作和组织心理学中心理健康状况不佳的流行指标。本文基于工作需求-资源（JD-R）模型，重点研究导致情绪衰竭的前因和过程。我们假设生病出勤（概念化为积极和以问题为中心的应对方式）将部分调节工作特征（工作量和同事支持）与情绪衰竭之间的关系。此外，我们研究了工作量和同事支持之间的潜在相互作用，假设高工作量和低同事支持的组合会产生最高水平的病假出勤率。参与者是在德国一家研究资助组织工作的 462 名员工，他们接受了一项经过验证的多项目措施来评估生病出勤率。结构方程模型的结果有力地支持了大多数假设：同事支持和工作量对情绪耗竭的影响完全或至少部分由生病出勤率调节。然而，层次回归分析不支持所提出的交互作用。结论是，生病出勤可能有助于更好地了解工作环境对情绪衰竭的影响。讨论了 JD-R 模型和工作场所健康促进的影响。同事支持和工作量对情绪耗竭的影响完全或至少部分由生病出勤率调节。然而，层次回归分析不支持所提出的交互作用。结论是，生病出勤可能有助于更好地了解工作环境对情绪衰竭的影响。讨论了 JD-R 模型和工作场所健康促进的影响。同事支持和工作量对情绪耗竭的影响完全或至少部分由生病出勤率调节。然而，层次回归分析不支持所提出的交互作用。结论是，生病出勤可能有助于更好地了解工作环境对情绪衰竭的影响。讨论了 JD-R 模型和工作场所健康促进的影响。