Workflow interruptions are a pervasive job stressor detrimental to employee job performance and wellbeing. Previous studies noted that the detrimental effect was intervened by increased job demands (i.e., demand accumulation mechanism). Yet, little attention has been paid to employees’ stressor appraisal, a critical mechanism of stress process from transactional perspective. Moreover, we lack of knowledge about what malleable, action-based coping strategies can reduce the negative effect of workflow interruptions. To address these limitations, we collected data from a sample of IT professionals using a 5-day daily diary design. With 330 daily observations from 75 employees, the findings revealed that by controlling for the mediating effect of time pressure (i.e., demand accumulation mechanism), hindrance appraisal mediated the negative relationship between workflow interruptions and task performance as well as the positive relationship between workflow interruptions and psychological distress. More importantly, time-management skill was found to buffer the relationship between workflow interruptions and hindrance appraisal through which it further weakens the relationship of workflow interruptions with task performance and with psychological distress. Theoretical contributions and practical implications are discussed.

中文翻译：

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工作流程中断是阻碍压力源吗？时间管理技能的调节作用。

工作流程中断是一种普遍的工作压力源，不利于员工的工作绩效和幸福感。先前的研究指出，增加的工作需求（即需求积累机制）干预了不利影响。然而，很少有人关注员工的压力源评估，这是从交易角度来看压力过程的一个关键机制。此外，我们缺乏关于哪些可延展的、基于行动的应对策略可以减少工作流程中断的负面影响的知识。为了解决这些限制，我们使用 5 天每日日记设计从 IT 专业人员样本中收集数据。通过对 75 名员工的 330 次日常观察，发现通过控制时间压力的中介效应（即需求积累机制），障碍评估介导了工作流程中断与任务绩效之间的负相关关系，以及工作流程中断与心理困扰之间的正相关关系。更重要的是，时间管理技能被发现可以缓冲工作流程中断和障碍评估之间的关系，通过它它进一步削弱了工作流程中断与任务绩效和心理困扰的关系。讨论了理论贡献和实际意义。时间管理技能被发现可以缓冲工作流程中断和障碍评估之间的关系，通过它它进一步削弱了工作流程中断与任务绩效和心理困扰的关系。讨论了理论贡献和实际意义。时间管理技能被发现可以缓冲工作流程中断和障碍评估之间的关系，通过它它进一步削弱了工作流程中断与任务绩效和心理困扰的关系。讨论了理论贡献和实际意义。