ABSTRACT

Benefits realization at the operation stage is a widely neglected aspect of sustainable development of construction projects. While it is one of the ultimate purposes of initiating projects, public projects often perform poorly in realizing benefits after being delivered. The purpose of this study is to investigate why public institutional building projects could not realize benefits as expected. Four barriers to benefits realization are identified, which mainly stem from the formalization of public institutional building project management. These are rigid administrative systems, non-autonomous decision-making, strong accountability, and lack of benefits evaluation scheme. This study presents a paradoxical understanding of the role of formalization in ensuring project production and benefits realization of public institutional building projects. While formalization ensures accountability and transparency in the project delivery and production, it undermines the long-run benefits realization after being delivered.

摘要

运营阶段的效益实现是建设项目可持续发展中一个被广泛忽视的方面。虽然它是启动项目的最终目的之一，但公共项目在交付后往往在实现收益方面表现不佳。本研究的目的是调查为什么公共机构建设项目不能实现预期的收益。确定了实现效益的四个障碍，主要源于公共机构建设项目管理的正规化。这些是僵化的行政系统，非自主决策，强大的问责制和缺乏福利评估计划。本研究对正规化在确保公共机构建设项目的项目生产和效益实现方面的作用提出了一种自相矛盾的理解。