The health system is intricate due to its dynamic nature and critical service requirements. The involvement of multiple layers of health service providers quadrupled this complexity and results in a complicated operating environment. Simulation is often considered an apt technique to model and study complex systems in the literature. The popularity of simulation in the healthcare domain had only accelerated with time and resulted in a large number of articles intended to solve myriad healthcare problems. This article analyzes healthcare simulation literature of the past decade (2007--2016) that addresses operations management issues in various healthcare service delivery levels and categorizes the literature accordingly. In the next step, we attempt to assimilate the entire literature to capture specific health issues addressed, operations management concepts applied, and simulation methods used, and identify major research gaps. Finally, we develop the research agenda from dividing these gaps into the contextual, conceptual, and methodological genre that is consistent with the previous state-of-the-art literature reviews in operations management. Furthermore, this article demonstrates other minute aspects such as “sources of funding” and “tools used for the research” to maintain coherence with the previous reviews in the healthcare simulation. The objective of this work is twofold: to connect the knowledge continuum to the present, and to provide potential research directions for future academicians.

中文翻译：

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仿真在医疗服务运营中的应用

由于其动态性和关键服务要求，卫生系统错综复杂。多层卫生服务提供者的参与使这种复杂性增加了四倍，并导致了复杂的运营环境。在文献中，仿真通常被认为是一种适合对复杂系统进行建模和研究的技术。随着时间的推移，模​​拟在医疗保健领域的普及只会加速，并产生了大量旨在解决无数医疗保健问题的文章。本文分析了过去十年 (2007--2016) 的医疗保健模拟文献，这些文献解决了各种医疗保健服务交付级别的运营管理问题，并对文献进行了相应的分类。在下一步中，我们试图吸收整个文献以捕捉所解决的特定健康问题，应用的运营管理概念和使用的模拟方法，并确定主要的研究差距。最后，我们制定了研究议程，将这些差距划分为与先前运营管理中最先进的文献综述一致的上下文、概念和方法类型。此外，本文还展示了其他微小的方面，例如“资金来源”和“用于研究的工具”，以保持与医疗保健模拟中先前评论的一致性。这项工作的目标是双重的：将知识连续体与现在联系起来，并为未来的院士提供潜在的研究方向。概念和方法论的流派，与之前运营管理中最先进的文献综述一致。此外，本文还展示了其他微小的方面，例如“资金来源”和“用于研究的工具”，以保持与医疗保健模拟中先前评论的一致性。这项工作的目标是双重的：将知识连续体与现在联系起来，并为未来的院士提供潜在的研究方向。概念和方法论的流派，与之前运营管理中最先进的文献综述一致。此外，本文还展示了其他微小的方面，例如“资金来源”和“用于研究的工具”，以保持与医疗保健模拟中先前评论的一致性。这项工作的目标是双重的：将知识连续体与现在联系起来，并为未来的院士提供潜在的研究方向。