Assessing the relationship between supply chain performance and organizational culture can help to predict scenarios and improve decision-making. However, this relationship is rarely explored due to the complexity of quantitatively addressing its natural subjectivity. Although soft computing techniques would have the potential to overcome this limitation, they have been rarely applied to this context. This paper aims to introduce a decision model to analyze and quantify the causal relationship between organizational culture and supply chain performance based on the combination of fuzzy grey cognitive maps, grey clustering and multiple fuzzy inference systems. Such model is novel in the literature and can provide new theoretical and practical perspectives. The development of this study is based on the SCOR® (Supply Chain Operations Reference) model attributes (SCC, 2017) and Hofstede's (2001) organizational practices, following the quantitative axiomatic prescriptive model-based research. The main contribution is the introduction of a decision-making model that promotes the alignment between organizational culture and supply chain management, internalizing culture as a driver for performance improvement efforts. By conducting two real application cases in companies from different industrial sectors, results show that the model is able to identify crucial elements regarding cultural profile and performance for both organizations, aiding prioritization, anticipation and enabling the development of guidelines for action plans.

评估供应链绩效与组织文化之间的关系可以帮助预测情景并改善决策。但是，由于定量解决其自然主观性的复杂性，很少探讨这种关系。尽管软计算技术可能会克服此限制，但很少将其应用于这种情况。本文旨在基于模糊灰色认知图，灰色聚类和多重模糊推理系统的结合，引入决策模型来分析和量化组织文化与供应链绩效之间的因果关系。这种模型在文献上是新颖的，可以提供新的理论和实践观点。本研究的发展基于SCOR®（供应链运营参考）模型属性（SCC，2017）和Hofstede（2001）的组织实践，遵循了基于公理的定量说明性模型研究。主要贡献是引入了一种决策模型，该模型促进了组织文化与供应链管理之间的一致性，将文化内部化为绩效改进工作的驱动力。通过在来自不同行业的公司中进行两个实际的应用案例，结果表明该模型能够确定有关两个组织的文化特征和绩效的关键要素，有助于确定优先顺序，进行预期并支持制定行动计划指南。s（2001）的组织实践，是基于定量公理规范模型的研究。主要贡献是引入了一种决策模型，该模型促进了组织文化与供应链管理之间的一致性，将文化内部化为绩效改进工作的驱动力。通过在来自不同行业的公司中进行两个实际的应用案例，结果表明该模型能够确定有关两个组织的文化特征和绩效的关键要素，有助于确定优先顺序，进行预期并支持制定行动计划指南。s（2001）的组织实践，是基于定量公理规范模型的研究。主要贡献是引入了一种决策模型，该模型促进了组织文化与供应链管理之间的协调，将文化内部化为绩效改进工作的驱动力。通过在来自不同行业的公司中进行两个实际的应用案例，结果表明该模型能够确定有关两个组织的文化特征和绩效的关键要素，从而帮助确定优先顺序，进行预期并支持制定行动计划指南。主要贡献是引入了一种决策模型，该模型促进了组织文化与供应链管理之间的一致性，将文化内部化为绩效改进工作的驱动力。通过在来自不同行业的公司中进行两个实际的应用案例，结果表明该模型能够确定有关两个组织的文化特征和绩效的关键要素，有助于确定优先顺序，进行预期并支持制定行动计划指南。主要贡献是引入了一种决策模型，该模型促进了组织文化与供应链管理之间的一致性，将文化内部化为绩效改进工作的驱动力。通过在来自不同行业的公司中进行两个实际的应用案例，结果表明该模型能够确定有关两个组织的文化特征和绩效的关键要素，有助于确定优先顺序，进行预期并支持制定行动计划指南。