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The balancing act of performance: Psychometric networks and the causal interplay of organizational citizenship and counterproductive work behaviors
Journal of Vocational Behavior ( IF 11.1 ) Pub Date : 2020-12-24 , DOI: 10.1016/j.jvb.2020.103527
Megan R. Lowery , Malissa A. Clark , Nathan T. Carter

Organizational citizenship behaviors (OCBs) and counterproductive work behaviors (CWBs) are recognized as two primary dimensions of the job performance domain, each contributing to crucial individual and organizational outcomes. However, an incomplete understanding of the OCB-CWB interplay persists due to a predominant focus on their between-person interrelation and a lack of consistent empirical support for the few within-person OCB-CWB studies. Here we elucidate the dynamic OCB-CWB interplay by integrating moral licensing and moral cleansing theories to form an overarching framework that explains previous inconsistency in findings. Specifically, we argue that performing OCBs can lead individuals to perceive a license to perform subsequent CWBs, whereas performing CWBs can lead individuals to compensate for their undesirable behavior by performing OCBs. In a 10-day daily-diary survey, we utilize the cutting-edge technique of directed-graph psychometric network analysis to test our hypotheses. Results suggest that although there may be a negative or null OCB-CWB relationship due to individuals' general consistency in behavior, integrating moral licensing and cleansing can explain instances of positive relations wherein OCBs predict subsequent CWBs and vice versa. Our findings demonstrate distinct relations at the between- and within-person levels of this phenomenon, as well as individual differences in the specific behavioral patterning of the OCB-CWB interplay. Notably, the current findings constitute a contribution to both our theoretical understanding of the dynamic OCB-CWB interplay, an empirical test of two major theories of moral behavior applied to the workplace, and points to the practical potential of the psychometric network approach within research and practice.



中文翻译:

绩效的平衡行为:心理测验网络以及组织公民身份与适得其反的工作行为之间的因果关系

组织公民行为(OCB)和适得其反的工作行为(CWBs)被认为是工作绩效领域的两个主要方面,每个方面都对个人和组织的关键成果做出了贡献。但是,由于主要关注人与人之间的相互关系,并且缺乏对少数人内OCB-CWB研究的一致的经验支持,因此对OCB-CWB相互作用的理解仍然不完整。在这里,我们通过整合道德许可和道德清洗理论以形成一个总体框架来阐明OCB-CWB之间的动态相互作用,从而解释以前的发现不一致之处。具体来说,我们认为执行OCB可能会导致个人感知到执行后续CWB的许可,而执行CWB可以使个人通过执行OCB来补偿其不良行为。在为期10天的每日日记调查中,我们利用有向图心理测量网络分析的前沿技术来检验我们的假设。结果表明,尽管由于个人行为的总体一致性,OCB-CWB关系可能为负,也可能为零,但道德许可和清洗的整合可以解释积极关系的实例,其中OCB可以预测后续的CWB,反之亦然。我们的研究结果表明,这种现象在人与人之间和人与人之间存在明显的关系,并且在OCB-CWB相互作用的特定行为模式上存在个体差异。值得注意的是

更新日期:2021-01-10
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