Understanding what drives quality in the delivery of healthcare services is critical to improve the patient care experience. In a hospital, the integration of technology platforms and effective teamwork promote quality care, but this outcome requires that hospital leadership prioritizes technology integration and commits resources to sustain effective healthcare delivery teams. Some of these concepts have been investigated with a limited focus or in very narrow research contexts. Because these concepts do not interact in isolation, an empirical study that examines the relationships between them simultaneously is important to explore the links between hospital quality leadership (QL), technology integration (TI), healthcare team effectiveness (HTE) and patient care quality (PCQ). An online survey of 300 middle and senior-level U.S. hospital executives and quality heads completed during a four-month period is used to test the research hypotheses drawn primarily from quality management, information processing, and team effectiveness theories. The results suggest that hospital leaders should emphasize the integration of all technology systems in their hospitals and continuously encourage their healthcare teams to work effectively thereby improving the quality of patient care delivered. Based on the post-hoc results, we suggest that hospital quality leaders should recognize the difference in magnitude of the effects of HTE and TI on the four PCQ facets.

了解改善医疗服务质量的因素对于改善患者护理体验至关重要。在一家医院中，技术平台和有效团队合作的整合可提高医疗质量，但要达到这一结果，医院领导层必须优先考虑技术集成并投入资源来维持有效的医疗服务团队。这些概念中的某些已在有限的关注范围内或在非常狭窄的研究范围内进行了研究。由于这些概念并非孤立地相互作用，因此，对它们之间的关系进行同时考察的经验研究对于探索医院质量领导力（QL），技术集成（TI），医疗团队效率（HTE）和患者护理质量（ PCQ）。对300位美国中高级职位的在线调查 在四个月内完成的医院高管和质量负责人被用来检验主要来自质量管理，信息处理和团队有效性理论的研究假设。结果表明，医院领导者应强调其医院中所有技术系统的集成，并不断鼓励其医疗团队有效开展工作，从而提高患者护理质量。基于事后的结果，我们建议医院质量负责人应该认识到HTE和TI对四个PCQ方面的影响程度存在差异。结果表明，医院领导者应强调其医院中所有技术系统的集成，并不断鼓励其医疗团队有效开展工作，从而提高患者护理质量。基于事后的结果，我们建议医院质量负责人应该认识到HTE和TI对四个PCQ方面的影响程度存在差异。结果表明，医院领导者应强调其医院中所有技术系统的集成，并不断鼓励其医疗团队有效开展工作，从而提高患者护理质量。基于事后的结果，我们建议医院质量负责人应该认识到HTE和TI对四个PCQ方面的影响程度存在差异。