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Employee perceptions of organisational democracy and its influence on organisational citizenship behaviour
South African Journal of Business Management ( IF 0.9 ) Pub Date : 2018-12-03 , DOI: 10.4102/sajbm.v49i1.397
Özhan Tokay , Serife Z. Eyupoglu

Background: It has been said that organisational democracy influences the improvement of behavioural orientations related to being good organisational citizens. Objectives: The main purpose of this study was to provide empirical evidence on bank employees’ perceptions towards organisational democracy and their organisational citizenship behaviour, in addition to indicating whether a relationship exists between organisational democracy and organisational citizenship behaviour. Method: Data were collected through the use of a questionnaire. The population of the study consisted of bank employees working at branches of a private bank located in the province of Istanbul, Turkey. A total of 240 bank employees took part in the study. Data analysis entailed the computation of descriptive statistics, as well as t -test, analysis of variance (ANOVA) test, correlation analysis and regression analysis. Results: The study results indicated that a statistically significant relationship exists between the bank employees’ perceptions of organisational democracy and their organisational citizenship behaviour. Conclusion: Through this study, it can be concluded that organisational democracy is an important variable that can be used by managers to facilitate the favourable behaviour of employees and to promote the sense of citizenship that employees feel towards their organisation, which in turn will positively influence organisational performance.

中文翻译:

员工对组织民主的看法及其对组织公民行为的影响

背景:有人说组织民主会影响与成为好组织公民有关的行为取向的改善。目标:这项研究的主要目的是提供银行雇员对组织民主及其组织公民行为的看法的经验证据,并指出组织民主与组织公民行为之间是否存在关系。方法:通过问卷调查收集数据。该研究的人口包括在土耳其伊斯坦布尔省的一家私人银行的分支机构工作的银行雇员。共有240名银行员工参加了这项研究。数据分析需要计算描述性统计数据,以及t检验,方差分析(ANOVA)检验,相关分析和回归分析。结果:研究结果表明,银行雇员对组织民主的看法与其组织公民行为之间存在统计学上的显着关系。结论:通过这项研究,可以得出结论,组织民主是管理者可以用来促进员工的良好行为并增强员工对其组织的公民意识的重要变量,而这反过来将对员工产生积极影响组织绩效。
更新日期:2018-12-03
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