Organizational leaders know that digital transformation and workforce transformation are intertwined, yet research provides little insights to guide these interlinked efforts. From our study of a large Australian healthcare service, we have identified three workforce transformation practices-flexing, deepening and revitalizing-that facilitated an interlinked digital/workforce transformation and helped overcome the significant challenges involved. The lessons from this case study are relevant for the leaders of many large organizations contemplating digital transformation.

中文翻译：

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数字化转型需要劳动力转型

组织领导者知道数字化转型和劳动力转型是相互交织的，但是研究提供了很少的见识来指导这些相互关联的工作。通过对澳大利亚一家大型医疗服务机构的研究，我们确定了三种劳动力转型实践（灵活，深化和振兴），这些实践促进了数字化/劳动力互联互通，并帮助克服了所涉及的重大挑战。此案例研究的教训与许多考虑进行数字化转型的大型组织的领导者有关。