Purpose: This paper defines prosumers in light of the COVID-19 crisis and other contexts It addresses how prosumers helped overcome challenges caused by COVID-19 and is the first paper to develop a taxonomy of prosumers, their differentiating characteristics and the degree to which they are useful in overcoming the challenges of COVID-19 Design/methodology/approach: We conducted a literature search of the prosumer literature using the Web of Science and Scopus databases Findings: This study solves a definitional dilemma of prosumers and develops six prosumer archetypes displaying the nuances of prosumers The study shows that the six prosumer archetypes vary in their usefulness in addressing challenges caused by COVID-19 The findings demonstrate the micro (individual), meso (organizational) and macro (societal) benefits offered by prosumers in times of crises Research limitations/implications: This study has some clear implications for the prosumer literature, the services literature and the crisis literature by clarifying the role of prosumers in times of crisis Practical implications: This paper offers several implications at the micro (individual), meso (organizational), and macro (societal) levels that are offered by prosumers in times of crises The benefits of prosumers afford individuals, service practitioners and other organizations ways to remain resilient and strong in the face of significant crises such as COVID-19 Originality/value: This paper makes three specific contributions First, it contributes to the service literature by highlighting the role and value of prosumers in crises, an area currently under-researched Secondly, it developed six prosumer archetypes displaying the nuances of prosumers, contributing to the prosumer literature by sharpening the focus of this versatile phenomenon and demonstrating the differential value of each type of prosumer in times of crises Lastly, the study advances the prosumer literature by resolving the definitional dilemma of prosumers and by providing a broad, yet specific definition of prosumers that captures the different perspectives evident in the prosumer literature © 2020, Emerald Publishing Limited

中文翻译：

---

危机时期的生产者：定义，原型和含义

目的：本文根据COVID-19危机和其他情况来定义生产者，它探讨了生产者如何帮助克服COVID-19带来的挑战，并且是第一份建立生产者分类法，其区别特征和程度的论文。在克服COVID-19设计/方法/方法的挑战方面非常有用：我们使用Web of Science和Scopus数据库对生产者文学进行了文献搜索。发现：本研究解决了生产者的定义难题，并开发了六种显示原型的原型。生产者的细微差别该研究表明，六种生产者原型在应对由COVID-19引起的挑战方面的效用各不相同。研究结果表明，微观（个体），危机发生时生产者提供的中观（组织）和宏观（社会）收益研究局限/含义：通过阐明危机发生时的生产者角色，本研究对生产者文献，服务文献和危机文献具有明显的含义实际意义：本文在危机时期由生产者提供了微观（个人），中观（组织）和宏观（社会）层面的一些含义。生产者的利益为个人，服务从业者和其他组织提供了保留的方式面对重大危机（例如COVID-19）的创新力/价值：本文做出了三点具体贡献：首先，它着重强调了消费者在危机中的作用和价值，为服务业文献做出了贡献，其次，它发展了六种生产者原型，显示了生产者的细微差别，通过突出这种通用现象的焦点并证明在危机时期每种类型的生产者的不同价值，为生产者文学做出了贡献。通过解决生产者的定义难题并提供广泛而特定的生产者定义，以捕获生产者文学中显而易见的不同观点，从而改善了生产者文学。©2020，Emerald Publishing Limited该研究通过解决生产者的定义难题，并提供了一个广泛而具体的生产者定义，以捕捉生产者文学中显而易见的不同观点，从而促进了生产者文学的发展。©2020，Emerald Publishing Limited该研究通过解决生产者的定义难题，并提供了一个广泛而具体的生产者定义，以捕捉生产者文学中显而易见的不同观点，从而促进了生产者文学的发展。©2020，Emerald Publishing Limited